SHIPPING & RETURNS

SHIPPING CHARGES

UK

Standard Shipping
Free

European Union 

Standard Shipping
£0 - £15 - £3
£15 - £30 - £4.50
£30 - £75 - £9
£75 and above - £12

Tracked Shipping 

£0 - £15 - £5
£15 - £30 - £7
£30 - £75 - £14
£75 and above - £20

Rest of Europe 

Standard Shipping
£0 - £15 - £3
£15 - £30 - £4.50
£30 - £75 - £10
£75 and above - £16

Tracked Shipping 

£0 - £15 - £7
£15 - £30 - £10
£30 - £75 - £20
£75 and above - £25

North America

Standard Shipping
£0 - £30 - £5
£30 and above - £10

Tracked Shipping 

£0 - £20 - £8
£20 - £50 - £18
£50 and above - £25

South Africa 

Tracked Shipping 

£0 - £15 - £10
£15 - £35 - £15
£35 and above - £25

 

Rest of World

Standard Shipping
£0 - £30 - £5
£30 and above - £10

Tracked Shipping 

£0 - £20 - £8
£20 - £50 - £18
£50 and above - £25

SHIPPING POLICY

All items are posted via the Royal Mail, which exception to large/bulk orders which will be delivered my courier. 

Delivery takes between 3-5 working days for orders withing the UK

 

European orders take between 5-7 working days

 

International orders can take between 7-10 working days.

 

If you need your order quickly, just send us a message.

 

Any order can be tracked and signed, just choose that option at the checkout

RETURNS & EXCHANGES

Returns

Our policy lasts 7 days. If you are unhappy with your purchase you must please return them to us with 7 days.
If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@kingofthepond.com.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bmgtackle.com and we will send you our address

© 2019 BMG Tackle